Big Bob’s Flooring Outlet is conveniently located 2 miles north of the Coleman Bridge in the York River Crossing Center, next door to Food Lion, in Hayes, Virginia. Owned and operated by Tara Tyler, a stay-at-home mom of five homeschooled kids for 15 years and a self-professed professional shopper, I bring years of experience from the customer’s prospective.
At Big Bob’s we let our great pricing speak for itself, but let everyone know that customer service is what we specialize in. From the minute you walk in the door and hear “Welcome to Big Bob’s” to the moment you leave with an equally friendly “Thanks for stopping in”, we believe you will find shopping with us will be an exciting and enjoyable experience.
Understanding that purchasing new flooring is a long thought out process but once the decision has been made and the money is in place, you want the floor today. We can usually measure today and install within a few days.
Our installer will show up on time, work quickly and do an exceptional job of making your home look beautiful. All our installers have been certified by us and that means we will offer you a LIFETIME WARRANTY on their work!
If you are looking for an expert in the flooring area than look no further then Big Bob’s Flooring Outlet. Tara’s husband, Warren Tyler, has been in the business for 49 years, initially as a carpet cleaner’s helper, then installer, single store owner, multi-store corporation in New England, trade paper journalist, consultant, author and the most sought after professional speaker in the industry. His books include: The Art of Selling Retail, Real Customer Service and newly-released Yes, No, Maybe So.
Warren brings the love for customer service and his extraordinary knowledge of flooring to our store and helps us make this truly the best place to buy flooring.
Big Bob’s Flooring Outlet is part of a national chain with over 55 stores which gives Big Bobs huge buying power and we pass the savings on to you.